- Citizen portals
- Accessibility-first
- Service digitisation
Public sector digital services
We design and build citizen portals and public-service apps that are accessible to every resident, secure by design and simple to run for the teams behind them.
VDIGIT is your perfect choice in terms of
- WCAG 2.2 AA accessibility and plain-language content by default
- Secure, auditable architecture with role-based access
- Services designed with residents and staff, then tested with them
Results that move public sector products
Numbers from products we designed and built.
Kinves
92%
Transfer success
Kinves reached 92% transfer task success after a mobile redesign
MediFlow
84
SUS score
MediFlow unified a patient app and provider dashboard in one design system
MOJO CX
+31%
Productivity
MOJO CX lifted agent productivity 31% with AI-powered coaching
Public sector works that power growth
MediFlow
MediFlow unified a patient app and provider dashboard in one design system
Reviews
What product leaders say about us
“They worked with a structured delivery plan and were responsive throughout the process.”
Trac StephensonClient
“The team was constantly making great suggestions on how to improve the project from a business and process perspective which made the project even better and brought us closer to our goals.”
Mila BanerjeeClient
“They are technology partners and feel like close team members. We could engage with everyone on the team which allowed for fast and efficient interactions.”
Tosan LeeClient
“The team not only guided us through every stage of the project but also ensured timely delivery and continuously looked for the best possible solutions.”
Auston AnonClient
“They delivered an MVP that meets the changing needs of AI users. The team has completed the project on time and within budget. They have been highly responsive to the client's needs.”
Michael SarlittClient
“We appreciated their very good communication and strong ownership of their work. It's difficult to find a professional and reliable development partner these days, and this team has delivered.”
Henry RichardClient
Our partners who trusted us with their product
Why choose VDIGIT for your public sector project
Got a public sector idea? We'll scope it.
Book a callSee our public sector process in action
Public services must work for everyone, on any device, first time. Our five-stage process puts residents and staff in the room from discovery to launch.
- 01
Discovery & planning
Research, stakeholder alignment, compliance scoping and a fixed-scope plan.
2 weeks - 02
UX stage
User flows, wireframes and a clickable prototype of the key journeys.
1–2 weeks - 03
UI stage
UI concept and high-fidelity screens on a scalable design system.
3–6 weeks - 04
Testing stage
Usability tests, QA reviews and iteration cycles.
1 week - 05
Development stage
Flutter or Next.js build, integrations, store release and launch readiness.
4–12 weeks
Public sector products we can create together
Citizen portals
- Accounts
- Applications
- Payments
- Status tracking
Service digitisation
- Paper-to-digital forms
- Document upload
- E-signatures
- Notifications
Case management
- Staff dashboards
- Workflows
- Audit trails
- Reporting
Mobile public services
- Alerts
- Reporting issues
- Bookings
- Digital ID
Open data & dashboards
- Public dashboards
- Data APIs
- Maps
- Accessibility checks
How our public sector process works for your product
Accessible to every resident
WCAG 2.2 AA, screen-reader testing and plain language from the first wireframe.
Secure and auditable
Role-based access, audit logging and data minimisation built into every service.
Designed with users
Research and testing with residents and staff, so services work first time.
Easy to run and change
Design systems and documentation your team can maintain long after launch.
FAQ
How do you make public services accessible?
We design to WCAG 2.2 AA from the first wireframe, write in plain language, and test with screen readers, keyboard-only users and real residents before launch.
How do you handle security and data protection?
Role-based access, audit logging, encryption in transit and at rest, and collecting only the data a service needs, documented for your security review.
Can you work within procurement and compliance processes?
Yes. We provide the documentation your procurement and security reviews require and fit our delivery to your governance milestones.
Get started
Let's build your public sector product
Tell us what you're building. We'll come back with questions and a clear, fixed-scope estimate.
Tell us about your project
A few details are enough. We'll take it from there.